Standard
PhoneLine+
£9.99
/month
Free for the first month
- 1 ppm Calls to Landlines
- 2 ppm Calls to Mobile
- New or Ported 01/02 Number
- App Available PC or Mobile
- Call Analytics
Make and receive calls from a mobile phone, desktop app, or analogue handset — giving your business more flexibility and control, without losing the number your customers already know.
The UK's legacy copper phone network is being retired, meaning every business on a traditional PSTN line will need to move to the cloud using VoIP. PhoneLine+ keeps your existing number(s) working and avoids the disruption of a rushed, last-minute switch.
Set up a new local 01/02 number, or port your existing landline number into the cloud in one hassle-free move.
Take and manage calls on the device of your choice — mobile, desktop softphone, or a traditional handset.
Choose which number to present when dialling out, all managed from the cloud.
Set where calls are delivered outside working hours, with a professional greeting and voicemail capture.
More than just a Business Number.
Stay on top of your business communication with a consolidated view of calls, voicemails, SMS messages, and WhatsApp interactions. Filter by activity type or contacts to easily find what you need and gain a holistic view of your customer interactions.
Ensure no call goes unanswered with hunt groups that distribute incoming calls based on your preferred routing method. With the option to choose from linear or simultaneous and add custom schedules to fit your business needs.
Take control of your outbound telephone number with PhoneLine+. Choose from multiple numbers to match your branding, support campaigns, and maintain a consistent, professional presence in every customer interaction.
Send and receive SMS messages seamlessly through the PhoneLine+ platform. Ideal for appointment confirmations, quick updates, and staying in touch with customers in real-time.
Add notes during live calls to capture key details and insights. Notes are saved alongside call records, making it simple to refer back or share with your team for streamlined follow-ups.
Simply create interactive voice menus to guide callers to the right destination. Use customisable keypress options, welcome messages, and time-based routing to deliver a professional caller experience.
Respond to customer messages directly from PhoneLine+ with WhatsApp Business integration. You can view all interactions in your activity feed and ensure prompt responses without switching platforms.
Stay connected anywhere with eSIM-enabled calling. Link PhoneLine+ to your smartphone's native dialler for seamless mobile connectivity, with no extra apps or mobile data needed.
Whether you're replacing an outdated business phone system, preparing for the UK's digital switchover, relocating your office, or launching a new business, Telecoms World is here to make the process simple. We provide complete PhoneLine + Phone System solutions that are tailored to your organisation's size, budget, and communication requirements.
From small businesses looking for a professional phone system to growing organisations requiring advanced call management and multi-site connectivity, our experienced telecoms specialists will help you find the right solution. We take the time to understand how your business operates before recommending a phone system that delivers the features, flexibility, and reliability you need both now and as your business grows.
Our end-to-end service includes expert advice, seamless installation, business number porting, system configuration, user training, and ongoing UK-based support, ensuring your transition is as smooth as possible with minimal disruption to your day-to-day operations.
By combining your business phone line and phone system into one fully managed service, you'll benefit from simplified billing, dependable call quality, advanced communication features, and a single point of contact whenever you need assistance. Whether your team works from the office, remotely, or across multiple locations, we'll help keep everyone connected with a modern cloud-based solution designed for today's flexible way of working.Speak to our friendly team today for expert advice and a free, no-obligation quote. We'll answer your questions, discuss your requirements, and recommend the best business phone solution for your organisation. With Telecoms World as your trusted telecoms partner, you can enjoy reliable business communications that help your business stay productive, professional, and ready for the future.
Whether you're replacing an outdated business phone system, preparing for the UK's digital switchover, relocating your office, or launching a new business, Telecoms World is here to make the process simple. We provide complete PhoneLine + Phone System solutions that are tailored to your organisation's size, budget, and communication requirements.
From small businesses looking for a professional phone system to growing organisations requiring advanced call management and multi-site connectivity, our experienced telecoms specialists will help you find the right solution. We take the time to understand how your business operates before recommending a phone system that delivers the features, flexibility, and reliability you need both now and as your business grows.
Our end-to-end service includes expert advice, seamless installation, business number porting, system configuration, user training, and ongoing UK-based support, ensuring your transition is as smooth as possible with minimal disruption to your day-to-day operations.
By combining your business phone line and phone system into one fully managed service, you'll benefit from simplified billing, dependable call quality, advanced communication features, and a single point of contact whenever you need assistance. Whether your team works from the office, remotely, or across multiple locations, we'll help keep everyone connected with a modern cloud-based solution designed for today's flexible way of working.Speak to our friendly team today for expert advice and a free, no-obligation quote. We'll answer your questions, discuss your requirements, and recommend the best business phone solution for your organisation. With Telecoms World as your trusted telecoms partner, you can enjoy reliable business communications that help your business stay productive, professional, and ready for the future.
The UK’s traditional phone network is being phased out, meaning businesses still relying on PSTN or ISDN lines will soon need to move to an IP-based phone solution.
As legacy infrastructure becomes more expensive to maintain and less reliable, switching early helps businesses avoid disruption, rising costs, and rushed migrations later down the line.
PhoneLine+ provides a simple, low-disruption replacement designed specifically for small businesses, giving you the flexibility of cloud telephony without the complexity of a full hosted phone system. Whether you work from an office, remotely, or on the move, PhoneLine+ helps you stay connected while future-proofing your business communications.
Keep your existing business number - Avoid the disruption and cost of changing the number your customers already know and trust.
Future-proof your communications - Built for the UK’s all-IP future and fully ready for the PSTN switch-off.
Never miss important business calls - Smart call routing, voicemail, and out-of-hours handling help ensure every opportunity is captured.
Answer calls from anywhere - Use your mobile, desktop, laptop, or desk phone to stay connected wherever you work.
Lower your monthly phone costs - Reduce line rental, maintenance, and hardware costs with a more flexible cloud-based solution.
No complex phone system required - Get the features modern businesses need without complicated PBX systems or technical setup.
A quick guide to how functionality builds up as you move up a tier. Each plan includes everything in the tier below it.
PhoneLine+ takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). PhoneLine+ calls are managed using an internet portal with incoming and outgoing calls made through a mobile application, desktop softphone or traditional handset with an ATA.
Our porting team transfer your telephone number from the PSTN network to the cloud using a quick 3 step process. We require documentation on your existing provider using a recent bill, a porting confirmation document and a letter of authority. This information is used to submit the port and once agreed our engineers handle the process to activate your number in the hosted network and ensure it remains with your business.
VoIP stands for Voice Over Internet Protocol where voice is transferred to data and carried over the internet. PhoneLine+ is a cloud-hosted service which works using the same methods as VoIP, however this solution is based around individual numbers and call routing rather than complete PBX functionality and agents as seen in a VoIP platform.
PhoneLine+ is designed to be quick and simple to set up. There’s no complex installation process and, in most cases, no engineer visit is required. Once your service is activated, you can start making and receiving calls using your chosen devices.
Yes. PhoneLine+ supports international calling with competitive call rates, making it ideal for businesses with overseas customers, suppliers, or remote teams. Calls can be made from your mobile, desktop, or desk phone using your business number.
